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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
procedures and programs FBPFST4004 Perform microbiological procedures in the food industry FBPFST4011 Apply the principles of nutrition to food processing FBPFSY4001 Supervise and maintain a food safety plan FBPTEC4003 Control food contamination and spoilage FBPTEC4007 Describe and analyse data using mathematical principles MSL974020 Perform food tests MSMENV472 Implement and monitor environmentally sustainable work practices Elective units FBPAUD4001 Assess compliance with food safety programs FBPAUD4002 Communicate and negotiate to conduct food safety audits FBPAUD4003 Conduct food safety audits FBPAUD4004 Identify
implement and evaluate an incident response plan Group G ICTSAS530 Use network tools (Release 1) Group O ICTNWK536 Plan
Units of competency CHCEDS039 Work effectively as an Aboriginal and/or Torres Strait Islander education worker CHCEDS038 Communicate with students parents and colleagues in an Aboriginal or Torres Strait Islander language CHCEDS050 Support Aboriginal and/or Torres Strait Islander education * We can develop additional elective units that are not listed on request (Please contact us for further information)
charge and replace batteries and jump-start vehicles * We can develop additional elective units that are not listed on request (Please contact us for further information)
Assessment Kit-AURTTF001 Inspect and service petrol fuel systems SCORM aggressive or abusive customers SIRXCEG009Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of
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